Customer Reviews

Concept Garage Equipment values customers’ experience and reviews of our garage equipment and MOT Bays. Read or leave a customer review today.

From our introduction to you as a new customer, throughout your garage equipment purchase, installation or setup and project management of your entire garage or MOT Bay, we are with you every step of the way, and the relationship doesn’t end there!

We will always be here to help you, with any issue, question or concern, and part of that involves gaining customer feedback and testimonials, which is so important to our continued success and continual improvement to work better for you, our customer.

ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 5.0.64.672 reviews
4.6Google star 1Google star 2Google star 3Google star 4Google star 5.0.6
Excellent72 reviews
Posted on Google Google
Taseem Farooq profile picture
Taseem Farooq
18 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Top bloke Dez even after a 4 week delay on a motor Dez managed to make the team happy!
Posted on Google Google
Fatty Fendi profile picture
Fatty Fendi
18 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Great service superstar dez
Posted on Google Google
N&J AUTOS LIMITED profile picture
N&J AUTOS LIMITED
14 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
⭐ 1 Star — Not recommended Very disappointing experience with Concept Garages. * Staff disappearing and emails/calls regularly going unanswered. * MOT layout supplied was against basic DVSA requirements. * Equipment delivery took around 2 months despite being promised within 2 weeks when payment was taken. * Work was carried out by contractors, with poor communication and no clear accountability. * MOT approval process has taken an extremely long time. * No responsibility taken for incorrect installation or calibration. * Shannon disappeared, Gary disappeared, and the owner, Andy, has refused to take responsibility. * Andy repeatedly talks about having 30 years’ experience, yet the MOT layout supplied was fundamentally wrong and has cost me around £20,000 in additional costs. * More than 6 months later, my MOT station still has not started. Overall, a very frustrating and expensive experience. I would not recommend Concept Garages.
Posted on Google Google
Mahdi mk profile picture
Mahdi mk
21 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Dez attended site and knew exactly what he was doing, setup our new scissor lift and now happy with the results, top man dez.
Posted on Google Google
steve houlker profile picture
steve houlker
21 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Big thank you to Des who fitted my 2 post lift today excellent job cheers steve
Posted on Google Google
Obd Tech profile picture
Obd Tech
18 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Awesome engineer very fast and efficient. my lift feels like brand new.
Posted on Google Google
Faz Man profile picture
Faz Man
18 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Brilliant service! Dez fixed my ramp on his first visit and went the extra mile with full check over and oil change excellent engineer. Would highly recommend.
Posted on Google Google
Joe Ratcliffe profile picture
Joe Ratcliffe
7 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Recently purchased a 2 post lift from Concept and i'm very pleased with the lift and the service. The installation team Dez and Callum were very professional and thorough!
Posted on Google Google
Claire Solberg profile picture
Claire Solberg
21 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic service from Dez. Very professional and knowledgeable.
Posted on Google Google
Tali Cope profile picture
Tali Cope
3 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Had a issue with a lift dez came round Knew exactly what he was doing popped out to get a new pipe made and was back with in the hour to fit it and sorted the ramp Thank you
Posted on Google Google
A Marsh profile picture
A Marsh
19 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
DEZ fitted our new ramp and was excellent, good professional work done correctly, perfect service
Posted on Google Google
ryan newton profile picture
ryan newton
15 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Extremely helpful and accommodating, nothing was too much I couldn't be more pleased with the service before during and after A***** highly recommend these guys 🙏🏼

For more information about our products or services, get in touch with our friendly and knowledgeable team today. We will be happy to help. Contact Concept Garage Equipment Today on 01302 203 888